Privacy Policy
Last Updated: March 10, 2025
At RapidFix24, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, or any services provided by RapidFix24 (collectively, the "Services").
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Create an account or profile
- Schedule a service appointment
- Contact our customer support
- Subscribe to our newsletter
- Participate in surveys or promotions
This information may include your name, email address, phone number, physical address, payment information, and details about your plumbing needs.
Automatically Collected Information
When you use our Services, we may automatically collect certain information about your device and usage, including:
- IP address
- Browser type and version
- Operating system
- Device information
- Usage patterns and preferences
- Location information (with your consent)
2. How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, maintain, and improve our Services
- Process and manage service appointments
- Communicate with you about your account or services
- Send you marketing communications (with your consent)
- Respond to your inquiries and provide customer support
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues or fraudulent activities
- Comply with legal obligations
3. Sharing Your Information
We may share your information with:
- Service providers who perform services on our behalf
- Plumbing professionals who will provide the requested services
- Third-party payment processors to complete transactions
- Business partners with your consent
- Legal authorities when required by law or to protect our rights
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate or incomplete information
- Deletion of your personal information
- Restriction or objection to processing
- Data portability
- Withdrawal of consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
6. Cookies and Similar Technologies
We use cookies and similar tracking technologies to collect and track information about your browsing activities. You can control cookies through your browser settings and other tools.
7. Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
RapidFix24
123 Plumber Street
Los Angeles, CA 90001
Email: privacy@rapidfix24.com
Phone: (800) 555-PIPE